Ellis General Dentistry at 88 Vilcom Center Drive #190 in Chapel Hill, North Carolina

Customer Reviews about Ellis General Dentistry

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  THIS IS THE ABSOLUTE WORST DENTIST OFFICE IN THE ENTIRE TRIANGLE AREA... I had been going to Dr. Winokur here for some time and when he left I should have too. I had hope that I could stay, but Dr Ellis and his staff are more concerned with their relationships with each other then they are their relationships with their patients. The dental hygienist that I saw was so rough and rude to me the entire appointment, grabbing my jaw hard and forcing my face and digging at my teeth, spraying me with water and not going over any info with me. When I asked her to stop being so rough and that I wanted to know how my teeth were she told me she had been working with Dr. Ellis for 31 years and countinued to ignore all of my request. I wasn't sure if she thought telling me that would excuse her being so rude and rough on my teeth. Dr. Ellis was not much better when he came in. I have seen him a few times before but he had never been so rude to me. I am not sure if the hygenist mentioned me asking her to stop being so rough. However Dr. Ellis told me I needed to have a tooth sealed and he kept talking about making it better for Thanksgiving, but then became rude when I asked him if it would be that same day, seeing as Thanksgiving was a few days away and I was confused. He said no and left without giving me any more info. The rude hygienist then did the floride without telling me any info about the procedure or what I could and couldn't do after...needless to say going to a lunch date and not knowing you can't eat anything for hours doesn't really work out. After applying it and then telling me that, I got frustrated and asked her why she wouldn't tell a patient that before hand. Without responding she left the room. I was unsure as what to do next so I got my things and found her at the front desk. She didnt speak to me only the receptionist. I was checked out and got a follow up appointment made. My teeth have never hurt that bad after a dentist appointment in my entire life, even my wisdom teeth surgery was less painful after. So this morning I received a letter from them saying that they wouldn't see me again and they canceled my follow up appointment because I had asked the hygienist to stop hurting me and had requested a different one next time at the end of my appointment. I don't think anyone deserves to be treated the way I was by Dr. Ellis and his staff.They do not have any concern for their patients well being and the slightest recognition of this gets you booted out. Anyone looking for a dentist in the triangle area needs to stay far away from this dentist office if they want a good experience, a nice patient oriented doctor and staff, and to not leave in pain and upset. You will never find that here. Again, DR. ELLIS AND HIS STAFF ARE WORST DENTIST OFFICE IN THE ENTIRE TRIANGLE AREA.
  September 15, 2017

  by Catherine Garner
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  Drs. Ellis and Winokur have always been kind and helpful. They take the time to do what is right for their patients and they genuinely care. Highly recommend!
  January 05, 2017

  by A Google User

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About Ellis General Dentistry in Chapel Hill